Information security policy
Shop wants to ensure you that all personal information as well as payment information is always kept at the highest level of security when you register, visit and purchase products at the shop. Any of your data is not allowed to be used for any purpose other than shipping and customer care at the shop.
INFORMATION SECURITY POLICY
1. Collecting customer information
To be able to use the service at fiskshop.net, Customers need to provide some information such as: email, full name, phone number, date of birth and address and some other information. This registration procedure is to help us determine the correct payment and delivery to the recipient. You can choose not to provide us with certain information, but then you will not be able to enjoy some of the benefits that our features provide. We also store the information you enter on the website or send to fiskshop.net. That information will be used for the purpose of responding to your requests and making appropriate suggestions for each customer when shopping at fiskshop.net to improve the quality of goods and services and contact you when necessary. In addition, transaction information including: purchase history, transaction value, shipping and payment methods are also stored by fiskshop.net to resolve problems that may arise later.
2. Use of information
The purpose of collecting information is to build fiskshop.net into a website that brings the most convenience to customers. Therefore, the use of information will serve the following activities:
Send notifications introducing new products and promotions of fiskshop.net.
Provide some utilities, customer support services to improve the quality of customer service of fiskshop.net.
Resolve problems and disputes arising from the use of the website.
Prevent activities that violate Vietnamese law.
3. Information storage time
Customer's personal data will be stored until there is a request for cancellation from the customer or the business is dissolved or bankrupt. In all other cases, customer's personal information will be kept confidential at fiskshop.net.
4. Individuals and organizations can access information
fiskshop.net and departments related to consulting and supporting customer purchases.
In case of legal requirements, fiskshop.net is responsible for cooperating to provide personal information of customers when requested by judicial agencies including: Procuracy, court, police investigation agency related to any violation of the law by customers. In addition, no one has the right to infringe on the personal information of customers.
An important thing for customers is to protect themselves from access to password information when sharing a computer with many people. At that time, customers must make sure to log out of their account after using our services. We also commit not to intentionally disclose customer information, not to sell or share customer information for commercial purposes.
If information is leaked or personal information is misused, fiskshop.net will coordinate with customers and authorities to investigate and clarify the matter.
5. Address of the unit collecting and managing personal information
Fisk's Shop
Representative: Le Phuong Trang
Address: Nuoc Hai Town - Hoa An District - Cao Bang Province
Email: lephuongtrang.hou@gmail.com
Phone: 0394.989.692
Business Registration Certificate No.: 11.I8.002.406 issued by Hoa An District People's Committee on March 22, 2022
6. Methods and tools for consumers to access and edit personal data
Customers have the right to request fiskshop.net to check, update, adjust or cancel their personal information. And fiskshop.net is obliged to check, update, adjust, cancel the personal information of customers when requested or provide customers with information tools to check, update, and adjust their personal information.
In addition, you can log in to fiskshop.net in the upper right corner of the screen, go to Personal Information to check, update, adjust and cancel your personal information.
If you need advice or support, please contact the phone number 0394.989.692 for the fastest response.